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Alcohol and drugs

If someone has been drinking too much

• Talk to the person and see whether you can make contact.
• If you can make contact and the person is conscious, ensure that the intoxicated person gets home safely.
• If you cannot make contact with the person, and they are unconscious, call 113.
• Stay with them and look after them, do not leave them on their own.

If someone has been taking other substances

• Talk to the person and see whether you can make contact.
• Call 113 of you are unsure about their condition. It is better to call one time too many.
• If you cannot make contact with the person, and they are unconscious, you must call 113.
• Try to find out what the person has been taking, how much and when they took it.
• Stay with the person and look after them until the health personnel arrives. 

Unacceptable behaviour

Sexual harassment, racism and bullying are unacceptable. If you see or hear about such inappropriate behaviour, you should protect the victim and shield them from the situation, without putting yourself in danger.

Contact security or the person responsible for the event you are attending, they are there to to help you in difficult situations.

You are not responsible for resolving the situation, especially if those involved are intoxicated.

Sexual abuse

If you or someone you know has been a victim of sexual abuse, you should go to the nearest Sexual Assault Referral Centre (NO). They provide medical help and advice.

You do not need a referral and it is free of charge. You will receive help regardless of whether you want to report the abuse to the police or not.

You can go there even if you are uncertain about what actually happened or if you cannot remember what happened.

Go there in person or call first and say it concerns sexual abuse. Then you will not have to go into details when you arrive.

It is better to go there immediately after the abuse has taken place. Remember not to wash hands, change clothes, shower or brush teeth before going. Preferably do not go to the toilet either.

Make sure that the person who has suffered the abuse are cared for.

Lost or stolen equipment

Have you lost your mobile phone or laptop?

• Block SIM card (contact your provider)
• Enable tracking, anti-theft and remote wipe programs if you have them
• Change passwords on all services you have activated on lost device (e.g. email, cloud storage, messaging and social media)
• What information might have gone astray? Contact affected parties.

Have you lost your bank card or access card?

Block the card immediately and order a new one.

You have to report it to the police yourself. Notify the educational insitution if it happened at an event during the Start of Studies.

Violence and threats

When you see someone being subjected to violence

• Do not intervene
• Call 112 (the police) and follow their instructions
• Call the emergency number to the university or college and tell them that the police are on their way
• When it is safe to do so, provide first aid

When you are the victim of violence

• Call for help and try to get away
• Call 112 (the police) and follow their instructions
• Call the emergency number to the university or college (if possible) and tell them that the police are on their way

Threatening situations

Act calmly and speak clearly. Try to have a relaxed body stance. Do not be either dominant or submissive. If possible, get out of the situation and run to safety. Ask for help.

Threats via digital media

Take a screenshot and document factual information about the threat. Notify the educational institution and report the matter to the police.

First aid

Call 113, state your location and follow the instructions from the emergency services. Continue to provide first aid until the ambulance arrives.

Assess the situation

Keep your own safety in mind. Call for help. Get an overview of the situation and secure the incident scene if necessary.

Touch the person and check if

• they are conscious
• they can open their eyes or speak
• the airways are clear and that they are breathing normally
• they are bleeding profusely
• they are cold

If unconscious with normal breathing:

• Monitor breathing for one minute
• Then place the person in the recovery position
• Call 113 – follow the instructions
• Monitor breathing
• Keep the person warm

If the person is lifeless and not breathing normally - start CPR:

Call 113 and turn the phone on speaker. Give 30 rapid compressions:

• Your arms must be straight with your hands on top of each other.
• Press down in the middle of the chest, between the nipples.
• Press down at least 5 cm.
• Then give two rescue breaths.

 

Use a defibrillator if you have access to one.

• Continue with compressions and rescue breaths until the ambulance arrives.

Stop bleeding

• Press hard on the wound until the bleeding stops
• The wound must be elevated above heart level
• Keep the person warm

Provide life-saving first aid until the emergency services arrive.

In the event of fire

NOTIFY
Set off the fire alarm and call 110

SAVE
Leave via smoke-free escape routes, do not use lifts. Help those in need. Move away from the building.

EXTINGUISH
Extinguish the fire if you can, but do not put yourself in danger. Smoke is very toxic.

LIMITING FIRE SPREAD 
Shut doors and windows.

Assess the situation. The most important thing is to ‘notify’ and ‘save’. You must assess whether you should spend time on extinguishing and limiting the fire from spreading.